Blog - Bitdefender Antivirus Support Australia

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How to resolve the Bitdefender threat scanner issue?

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To run a device without any obstacle, you need a strong antivirus which works as a great gatekeeper and detects viruses and malware in your system. If you have Bitdefender antivirus installed in your device, then you are secure and safe but if your Bitdefender’s tool is not working properly, then you must look into it and try to resolve the issue as fast as possible.

There are few ways to look into the issue, follow the appropriate according to you-

Heal the corrupted files:

  1. Go to the start button and click on the File Explorer.
  2. Now, navigate to the window C drive and enter program files (x86)\Spybot-search & Destroy 2 in the search box and enter.
  3. Scroll down or move the cursor and locate SDAV.dill.
  4. Right click on it and choose Copy from the drop-down box.
  5. Again navigate to the Spybot – Search and Destroy 2 folder.
  6. Right-click it and select past or press Ctrl + V key to paste.
  7. If the SDAV.dll file is already there, click on it to open its properties.
  8. Check whether the size of a file is 32KB if not then update the software and again follow the steps if the issue still persists.

Remove and Reinstall Bitdefender:

  1. Browser the Bitdefender uninstall page to remove the software.
  2. Download the Bitdefender Removal Tool and run the software finally remove it.
  3. Reinstall it and check for the issue.

If the issue still persists, call the experts at our toll-free number and avail the benefit from online or offline mode. Dial Bitdefender Customer support number +(61) 283173392 and talk to our executives, so that you can easily resolve the issue under expert’s guidance. In case you are unable to link us on call, avail our live chat or email feature to contact us, our executives are always there to help you and dwindle down your trouble.

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